Terms of service

Terms of Service – L'NOORAYA

Welcome to L'NOORAYA. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

This website is operated by L'NOORAYA, a sole proprietorship based in Delhi, India.
Throughout the site, the terms “we”, “us”, and “our” refer to L'NOORAYA.

2. Acceptance of Terms

By using our website or purchasing from us, you agree to:

Comply with these Terms of Service
Provide accurate and complete information
Use the website only for lawful purposes

If you do not agree, you may not access or use our services.

3. Products & Pricing

All products are subject to availability
We reserve the right to modify prices, descriptions, or discontinue products at any time without prior notice
We make every effort to display product details accurately; however, slight variations may occur

4. Orders & Acceptance

We reserve the right to accept or cancel any order at our sole discretion
Orders may be cancelled due to:
- Suspected fraudulent activity
- Incorrect pricing or product information
- Unavailability of stock

5. Payments

All payments are processed securely through Razorpay
We do not store your sensitive payment information
In case of failed transactions where money is deducted, refunds will be processed automatically

6. Shipping & Delivery

Orders are processed and shipped as per our Shipping & Delivery Policy
Delivery timelines are estimates and may vary
We are not responsible for delays caused by courier partners or external factors

7. Returns & Refunds

Returns and refunds are governed by our Return Policy and Refund Policy
We reserve the right to approve or reject any request based on the provided conditions

8. User Responsibilities

You agree not to:

Use the website for illegal or unauthorized purposes
Provide false or misleading information
Attempt to harm, hack, or disrupt the website

9. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of L'NOORAYA
Unauthorized use, reproduction, or distribution is strictly prohibited

10. Limitation of Liability

L'NOORAYA shall not be liable for:

Any indirect, incidental, or consequential damages
Losses arising from misuse of products
Delays, delivery failures, or service interruptions

11. Indemnification

You agree to indemnify and hold L'NOORAYA harmless from any claims, damages, or legal disputes arising from:

Your breach of these Terms
Your misuse of the website or products

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Delhi.