Shipping policy

Shipping & Delivery Policy – L'NOORAYA

At L'NOORAYA, we are committed to delivering your orders in a timely and efficient manner across India.

1. Order Processing Time

All orders are processed within 1–2 business days after confirmation
Orders placed on weekends or public holidays will be processed on the next working day

2. Delivery Timeline

Once dispatched, orders are typically delivered within 3–8 business days depending on your location
Delivery timelines may vary based on serviceability and external factors

3. Shipping Charges

We offer free shipping across India on all orders

4. Service Area

We currently deliver across India (PAN India)

5. Order Tracking

Once your order is shipped, you will receive a tracking link via Email/SMS
You can use this link to monitor your shipment in real time

6. Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to:

Courier partner issues
Weather conditions
Operational or logistical challenges

L'NOORAYA is not responsible for delays caused by courier partners or unforeseen circumstances.

7. Failed Delivery Attempts

If a delivery attempt fails due to customer unavailability or incorrect address, our courier partner will reattempt delivery
Customers are requested to ensure availability to avoid delays

8. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping details
L'NOORAYA will not be liable for delays or failed deliveries due to incorrect information

9. Return to Origin (RTO)

If an order is returned back to us due to failed delivery attempts or incorrect details, it will be marked as Return to Origin (RTO)
In such cases, customers may contact support for further assistance

10. Contact Us

For any shipping or delivery-related queries, please contact:

L'NOORAYA
Delhi, India
Email: lnooraya2025@gmail.com
Phone: 9711664784